ThreeKZ, Embroidery and Vinyl Print Specialists

FAQs

Frequently Asked Questions

The things people usually ask before placing an order. If yours is not here, just ring or drop us a message.

Getting started

How do I get a quote?

Tell us the garments, roughly how many, whether you want embroidery or print, and send your logo if you have it. We will come back with a price and honest advice on the best finish.

Is there a minimum order?

No. We do single items and we do full team kit outs.

I do not know what I need, can you help?

That is most people. Tell us what your business or club does and we will suggest a sensible starting point.

Artwork and logos

What file format should I send?

Whatever you have. Vector such as .ai, .eps, .svg or .pdf is ideal, but a good quality PNG or JPEG usually works.

I do not have a logo yet.

Not a problem for print. For embroidery we would need something to work from, so get in touch and we will talk it through.

Will my logo work embroidered?

Most do. Very fine detail and thin text get tricky at small sizes. Send it over and we will tell you straight.

Embroidery and print

What is the difference?

Embroidery is stitched into the fabric. It lasts longer and looks more premium, and it suits logos on anything worn daily. Vinyl print sits on top. It handles big designs, bright colours and numbers, and works on lighter fabrics.

Which one do I need?

Tell us the garment and the design and we will point you at the right one.

Can you do both on the same order?

Yes, and often that is the right answer. Stitched logo on the chest, printed design on the back.

What is digitising?

Converting your logo into a stitch file the machine can read. It is a one off per logo, and after that your repeat orders just run.

Garments

Can I supply my own?

Yes. Bring them in or post them over.

Can you supply the clothing too?

Yes. We source workwear, hospitality clothing and sportswear from proper trade brands, and quote the clothing and the branding as one price.

Do you do ladies fit and kids sizes?

Yes, most ranges cover both.

Orders and delivery

How long does it take?

Depends on garments and quantity. Tell us your deadline when you enquire and we will be honest about whether we can hit it.

Can I collect?

Yes, or we can post it out. Whichever suits.

Can I add items later?

Yes. Once your artwork is set up, adding a new starter or an extra shirt is straightforward.

What if the sizes are wrong?

Tell us before we brand anything and it is easily sorted. Once a garment is branded it cannot be returned, so we always check sizes first.

Care

How do I look after branded clothing?

Wash inside out on a cool wash and avoid the tumble dryer. Done that way, both embroidery and print will outlast the garment.

Still Got A Question?

Ring or send us a message and we will answer it properly.